🔐 Privacy Policy

Last updated: September 3, 2025

Giovarno operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services"). Giovarno is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or has been de-identified. We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information including credit/debit card details, payment confirmations, and transaction data.

  • Account information such as your username, password, preferences, and settings.

  • Transaction information such as the items you view, add to your cart, or purchase, as well as your return and exchange history.

  • Communications you send us (e.g., support messages, emails).

  • Device information including IP address, browser, and device identifiers.

  • Usage information related to how you interact with our Services.

Personal Information Sources

We may collect personal information from:

  • You directly (e.g., when creating an account, making a purchase, or contacting us).

  • Automatic collection via cookies, pixels, or similar technologies.

  • Service providers who assist us in delivering our Services.

  • Third-party partners or platforms.

How We Use Your Personal Information

We may use your personal information to:

  • Provide, tailor, and improve our Services, including order processing, shipping, account management, and personalized shopping experiences.

  • Marketing and advertising, such as sending promotional emails or displaying ads based on your browsing and purchase history.

  • Security and fraud prevention, to protect your data and detect unauthorized activity.

  • Customer communication, including responses to your inquiries or support requests.

  • Legal compliance, to fulfill obligations under law or respond to lawful requests.

How We Disclose Personal Information

We may disclose your personal information:

  • To Shopify and other third-party service providers (payment processors, analytics tools, fulfillment centers).

  • To business and marketing partners for advertising and promotional purposes.

  • When you consent or direct us to share your data.

  • To affiliates within our corporate group.

  • In business transactions (e.g., mergers, acquisitions, or sales).

  • When required by law enforcement or regulatory authorities.

Relationship with Shopify

Our Services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of our website to provide and improve its platform. Your data may be shared with Shopify and its third-party partners in countries other than your residence. Shopify may use aggregated merchant data to offer enhanced features and insights.

For details on Shopify’s privacy practices and your rights, visit:
👉 Shopify Consumer Privacy Policy
👉 Shopify Privacy Portal

Third-Party Websites and Links

Our Services may contain links to third-party websites. We are not responsible for the content, privacy, or security practices of such sites. Please review their respective privacy policies before providing any information.

Children’s Data

Our Services are not intended for use by minors. We do not knowingly collect personal data from anyone under the legal age of majority in your jurisdiction. If you believe your child has provided us with personal data, please contact us at support@giovarno.com to request deletion.

Security and Retention

We take reasonable measures to protect your data, but no system is 100% secure. We retain your personal information as long as necessary to provide the Services, comply with legal requirements, resolve disputes, or enforce agreements.

Your Rights and Choices

Depending on where you reside, you may have rights to:

  • Access / Know what personal data we hold about you.

  • Delete your personal data.

  • Correct inaccurate data.

  • Request data portability to another service.

  • Opt-out of targeted advertising or data sharing.

  • Manage email preferences by unsubscribing via our communications.

For EEA or UK residents, you may also:

  • Object to processing or restrict it.

  • Withdraw consent at any time.

To exercise your rights, contact us at support@giovarno.com. We may verify your identity before processing such requests.

Complaints

If you have concerns about how we process your personal information, contact us directly. You may also have the right to file a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred, stored, and processed outside your country, including to the EEA, UK, or other jurisdictions with differing privacy protections. We rely on recognized transfer mechanisms such as Standard Contractual Clauses when required.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. The updated version will be posted on this website with the revised “Last updated” date.

Contact

For any privacy-related questions or to exercise your rights, contact us at:
📧 support@giovarno.com
🏠 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

For the purposes of applicable data protection laws, Giovarno is the data controller of your personal information.